Privacy Policy

This Privacy Policy explains how Right SERP (“we”, “us”), a search engine optimization agency based in Delhi, India, collects and uses personal information when you use rightserp.com. If you have questions, email info@rightserp.com.

Information we collect

• Information you give us: your name, email address, phone number, website address and message when you submit our free-audit form, message us on WhatsApp or email, or use our chat assistant.
• Approximate location: when the chat assistant loads, a third-party lookup service may infer your approximate city, region and country from your IP address. We use this to help our team respond, and it is included in a WhatsApp message only if you choose to start one.
• Device and usage data: basic technical information such as browser type and pages viewed, and small items stored in your browser (for example, your light/dark theme and language choices).

How we use it

• To respond to your enquiry, prepare your audit and provide our services.
• To improve our website, content and services.
• To keep the website secure and to comply with legal obligations.

Third parties

We use third-party services to run the site, including Google Fonts, Google Translate (for the language selector), a WhatsApp link for direct messaging and an IP-based location lookup. These providers may process limited technical data under their own privacy policies. We do not sell your personal information.

Retention and security

We keep enquiry information only for as long as needed to respond to you and to deliver services, or as required by law. We take reasonable steps to protect information, but no method of transmission over the internet is completely secure.

Your choices

You can ask us to access, correct or delete the personal information we hold about you by emailing info@rightserp.com. You can also clear the data stored by your browser at any time.

Children

Our website and services are intended for businesses and are not directed at children.

Changes to this policy

We may update this policy from time to time. The “last updated” date at the top of this page shows when it last changed.